Shipping
We offer free shipping on all domestic orders within the US that exceed a $12 value! They will be shipped with USPS or UPS.
Orders will usually be processed within 3-5 business days, but could be longer during busy times. We will do our best to communicate with you if we expect your order to take longer than expect to ship out.
As of now, we are currently only shipping to Canada on this website. We encourage all other international customers to purchase from our Etsy shop. We apologize for the inconvenience! For both our website and Etsy, the shipping price quoted at checkout will likely be more than the actual shipping cost. For example, the shipping cost for one 8oz glass candle will not be more than $20, but you may pay more than that at checkout. We do not have have a great way to handle this right now so what we will do is refund you the difference between what you pay and the actual shipping price when we print your shipping label. If you would like to get a more accurate quote on shipping before you purchase, please feel free to reach out to us, tell us what you plan to order, and we will let you know!
Returns and Cancellations
We accept returns as long as your reach out to us within 7 days of delivery. The buyer will be responsible for the shipping cost.
You are able to cancel your order as long as you have not received a notification that your order has been shipped. Just contact us and we'll do that for you!
Loyalty Program
You can earn rewards points on our website in a few ways.
1 pt for each $1 spent (awarded when your order is shipped)
10 pts for each review you post
20 pts for creating an account on our site
10 pts for signing up for our email newsletter
When you have accrued enough points, you can purchase a gift card using your points that you can send to a friend or yourself to make further purchases at our shop! Just make sure to click the button to redeem using your points instead of adding it to your cart directly.
